LumaSweep Support
Last updated: July 3, 2026
If you need help with LumaSweep, contact us by email.
Contact SupportContact Email
Helpful Information to Include
- Your device model, such as iPhone 15 Pro.
- Your iOS version.
- Your LumaSweep app version.
- A short description of the issue.
- Whether iCloud Photos is enabled.
Common Questions
Does LumaSweep upload my photos or videos?
No. LumaSweep is designed to analyze your photos and videos on your device.
Why does iOS ask for photo permission?
The app needs photo library access to find cleanup categories and delete items you choose.
Can deleted photos be recovered?
Depending on Apple Photos behavior, deleted items may appear in the system Recently Deleted album for a limited time. Please review items carefully before confirming deletion.